Marks & Spencer and Costa Coffee to open at Warwick Hospital

By James Smith 20th Mar 2024

A joint Costa and Marks & Spencer unit will open at Warwick Hospital (images via Costa / Alex Greensmith)
A joint Costa and Marks & Spencer unit will open at Warwick Hospital (images via Costa / Alex Greensmith)

Marks and Spencer and Costa Coffee will soon open at Warwick Hospital as part of a major redevelopment project across the site.

South Warwickshire University NHS Foundation Trust (SWFT) was last year given permission to knock down the hospital's existing entrance and replace it with a three-storey "state-of-the-art" extension.

The scheme forms phase one of the trust's masterplan to improve facilities at the 474-bed facility.

Work on site began in May, and now the trust has announced a partnership with One Retail, Compass Group UK & Ireland's retail sector and Noviniti, to "transform" the estate.

The new entrance, which is due to open early next year, will see new retail offers launched.

In a first of its kind, One Retail will combine two high street favourites at Warwick Hospital.

One of the retail units will offer a hybrid Marks and Spencer and Costa Coffee, bringing "innovative digital screen self-ordering tech" (in addition of traditional tills).

To ensure that the NHS' mandated 24/7 offer is also available, One Retail will introduce smart fridges, which will mean people can access grab and go food at any time of the day.

An artist's impression of the new-look entrance for Warwick Hospital (image via SWFT)

Sophie Gilkes, chief strategy officer at SWFT, said: "Our trust is transforming the Warwick Hospital estate to create sustainable and accessible services, while enhancing the environment and overall experience for our patients, staff, and visitors.

"We are very excited to partner with One Retail and Noviniti to strengthen our food and retail offering and create a modern and welcoming main entrance, which will meet the needs of our local community for years to come."

As part of the development, the trust is building a dedicated facility, known as an elective hub. This will enable the organisation to increase the number of surgical procedures it can carry out – helping to meet future service demand and reduce wait times for patients.

Andrew Jones, One Retail, managing director said: "This is another first for One Retail - a great and innovative retail solution, which makes the most of the space available by creating a hybrid retail concept which will guarantee greater choice and quality for staff, visitors, and patients.

"It's really exciting to be involved in South Warwickshire University NHS Foundation Trust's project, which will truly transform Warwick Hospital for everyone visiting it."

     

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