Warwick service station rated as fifth worst in the country
By James Smith
19th Oct 2022 | Local News
A motorway service station near Warwick has been voted as one of the worst in the country according to a recent study.
Independent watchdog Transport Focus ranked Warwick South on the M40 as the fifth worst in the country after a survey of 31,000 visitors to 119 service stations across the country.
Customers were asked for their views between May 25 and July 17 on toilets, staff, value for money of food and drink, electric vehicle charging and the impact their visit had on their mood.
Data was compiled to find an average satisfaction score.
The average across the country was 93 per cent but Warwick South, which is run by Welcome Break, came out at just 84 per cent.
Welcome Break operates four of the bottom five service stations in the list.
Meanwhile Moto's Rugby services on the M6 came out on top of the list and was the only place to score 100 per cent.
Transport Focus chief executive Anthony Smith said: "As many people gear up for a half-term getaway, motorway services provide a great place to stop and take a break.
"Many of us, when we think services, think about stopping for a toilet break – it's reassuring to see that these are consistently highly rated.
"Our survey shows motorway service operators deliver good overall customer experience and facilities, but visitors don't always feel they get value for money.
"Services continue to do a good job of their most important safety function – allowing drivers to rest and relax before getting back on the road."
The Bottom Five:
- Hartshead Moor East (M62): 80%
- Lancaster South (M6): 83%
- Charnock Richard South (M6): 83%
- Birchanger Green (M11): 83%
- Warwick South (M40): 84%
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