Job Description

Who are we??At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.

Were all about creating opportunities for businesses to succeedand for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions.

Why join us?We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, youll work in a dynamic, inclusive environment that supports your personal and career aspirations.

The Opportunity

As a Product Specialist you will drive the product strategy and development of BrightTax to increase revenue, profit, and customer retention while optimising costs. Run maintain competitive advantage.

Key Responsibilities

• Take ownership of the product strategy and roadmap to create impactful solutions that resonate with customers and drive measurable outcomes.
• Stay up-to-date and maintain a strong understanding of the Tax software market, identifying competitive trends and new growth opportunities.
• Collaborate closely with customers through research and feedback to design products that truly meet their needs.
• Build and manage relationships with teams across Engineering, Sales, Support, and Partners, fostering collaboration and mutual success.
• Partner with engineering teams to guide product direction and prioritise features that maximise customer value.
• Monitor and analyse product performance metrics, including NPS and P&L, to continuously improve and celebrate success.

Key Deliverables

• 12-month product roadmap with prioritised features and business cases
• Market and competitor analysis reports
• Customer research insights and requirements documentation
• Go-to-market execution plans
• Regular stakeholder communications and progress updates
• Product performance tracking and optimisation

The Person:

• 3+ years of experience in product specialist or related role
• Degree in Business, Economics or Finance (preferred)
• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Experience with product lifecycle management
• Proficiency with business analysis tools and documentation
• Experience of UK Tax software is a bonus rather than essential
• Experience in similar product category
• Proven track record with successful product launches
• Ability to effectively manage stakeholder relationships, promoting collaboration and mutual success.

At Bright, we celebrate individuality and create opportunities for everyone to succeed. If youre passionate about building solutions that make a difference, wed love to hear from you.

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