Notify relevant Council Sections, such as Housing Benefits and Council Tax Departments, about placements into, moves within, and the termination of temporary accommodation. Arrange the storage of applicants' belongings in accordance with the Council s legal duties in instances of abandonment, incarceration, or confinement for health reasons. Set up rent accounts, monitor payments, and terminate accounts and placements promptly in relation to temporary accommodation as per the council s procedures and record on relevant IT systems. Take appropriate action with respect to rent accounts falling into arrears in accordance with current council procedures, liaise with the Housing Benefit department to resolve any issues, and ensure agreed repayment arrangements are adhered to. Identify and recommend former occupancy debts to be written off in accordance with policy and procedures. Verify invoices received from temporary accommodation providers to ensure accuracy and authorize payments via the finance department and IT system within corporate timescales. Undertake weekly external inspections of Council-owned temporary accommodation, including communal areas, and report any issues or repairs as required. Identify clients who require a review of their priority banding due to the length of time spent in temporary accommodation or a change in circumstances, in accordance with the Council s Allocations Policy, and refer to the appropriate colleague. Serve warning letters, Notice to Quit, or any other correspondence at the direction of Housing Option Officers and complete Statement of Service documents. Attend lock changes when required. Refer homeless applicants who are being evicted from their temporary accommodation placement to the relevant Housing Options Officer with full details to enable a discharge assessment. Coordinate voids within the council s temporary accommodation portfolio and provide suitable nominations of homeless households to providers in accordance with the procurement framework. Record all placements, movements, and exits from temporary accommodation on relevant IT systems and spreadsheets.

Branch Manager - Lettings & Property ManagementLocation: Leamington Spa and surrounding areas Salary: £40,000-£50,000 basic (DOE) + performance-based bonus Contract: Full-time, PermanentWorking Hours: Monday-Friday, 09:00-17:30 and 1 in 4 Saturdays, 09:00-15:00About the RoleWe're seeking an experienced and motivated Branch Manager to lead the day-to-day operations of our clients Lettings and Property Management functions. You'll be a key driver in ensuring the smooth and compliant running of the branch, while providing empowering leadership to a passionate and high-performing team. You'll oversee both residential and student property portfolios and play a vital role in delivering exceptional customer service, growing revenue streams, and ensuring operational excellence.Key Responsibilities