Position: Hyper Care Technician

Pay Rate:£19.00

Weekly pay: Guaranteed 40hrs

Overtime Rate: £28.50Working Shifts:Monday & Tuesday and Thursday NightWorking Hours:Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs Night (flexibility may be required)

Key Responsibilities:

• Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively.
• Lead and mentor senior management team during installation training, providing hands-on support and expert guidance.
• Perform and teach advanced techniques such as:
• Calibration resets and diagnostics.
• System reboots, updates, and troubleshooting.
• Precise camera adjustments and custom configurations for optimal performance.
• Component installation and integration into complex systems.
• Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption.
• Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site.
• Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions.
• Collaborate with engineering and design teams to refine system functionalities and enhance user experience.
• Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces.
• Drive operational excellence through continuous feedback and process improvements, helping the company evolve and adapt.

Requirements:

• Minimum of 4 years experience in assembly, installation, or technical service roles.
• Valid driving licence and access to a personal vehicle.
• Willingness to travel frequently, including overnight stays (both nationally and across Europe).
• Strong technical aptitude and the ability to follow detailed processes.
• A professional, adaptable attitude with excellent problem-solving skills and teamwork abilities.

Benefits:

• Mileage reimbursement: Paid at 45p per mile for all work-related travel.
• Comprehensive support with travel arrangements and expenses.
• Out-of-hours assistance from a responsive support office.
• Long-term, stable employment with a leading company, offering excellent opportunities for career growth.
• Chance to work on cutting-edge systems and exciting projects across the UK and Europe.

Why Join Us?

• Be part of a dynamic and supportive team that values your expertise.
• Develop your skills and knowledge through ongoing training.
• Take pride in a role that makes a tangible difference in technology and operations.

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